Frequently Asked Questions
We freshly roast all bag coffees within 24-48 hours after the order is received by our roaster. Coffee is shipped within three days of roasting to guarantee freshness. Barrel aged coffee is shipped no later than three days after the order is received.
Currently, we ship to the US and will be extending our coverage globally. If you live outside of North America and would like to receive our coffee, please email us at email@example.com so that we may accommodate you.
PLEASE NOTE – Shipping carrier delivery dates are not guaranteed. Please allow extra delivery time and do not rely on the carrier’s advertised delivery time.
SPECIAL CHRISTMAS DELIVERY NOTE – We recommend 2nd Day Air for any orders placed after December 18th, 2020 to help ensure that you receive your order in time for Christmas. Orders placed after 2:00 pm on December 20th, 2020 will be shipped Next Day Air for delivery in time for Christmas.
- DO YOU SHIP INTERNATIONAL?
Currently we ship to Canada and will be extending our coverage globally. If you live outside of North America and would like to receive our coffee, please email us at firstname.lastname@example.org so that we may accommodate you.
We ship via FedEx and UPS. We ship via the U.S. Postal Service when necessary, for APO shipments abroad.
Customers from countries outside of the US should call us at 1-234-MUTOMBO to place an order and confirm the higher shipping charges. Customers may also email us at email@example.com